Privacy Notice and Terms of Conditions and Use

At SEFCU Mortgage Services we appreciate the trust you have placed in us to be your mortgage partner and we want you to know we take extraordinary measures to protect your privacy.  We regularly test and assess information security measures, systematically train employees, and adopt upgrades and enhancements as necessary to protect your information.  It is important that you know we never sell your personal information to third parties.

As required by law, we (SEFCU Mortgage Services) must provide this notice to you at the time you establish your relationship.  If you become a SEFCU member, SEFCU will provide you with a copy of the credit union's privacy notice on an annual basis.  As a consumer, you have the right to limit some of the information sharing we do, but not all.

The information sharing that you can’t limit is with our affiliates (companies, currently or in the future, that have SEFCU in their business name such as SEFCU, the credit union, and SEFCU Insurance Agency) and business partners (non-affiliates such as data processing companies, credit reporting agencies, and government agencies) that assist us with our everyday business practices in order to maintain your account(s), respond to court orders and legal investigations, send notices, or report to credit bureaus, as examples. The types of personal information we collect and share depend on the product or service you have with us and can include:

  • Your Social Security Number and income

  • Account balances and payment history

  • Credit history

As an example, we collect your personal information when you apply for a mortgage.  We also collect personal information from others, such as credit bureaus, affiliates, and other companies.

The things you can limit information sharing on include sharing information for our marketing purposes or our affiliates', as well as joint campaigns with other financial companies, such as credit insurance agencies.  We never share your information with any other company to market directly to you, nor do we share your credit worthiness with our affiliates for everyday business purposes, unless you are applying for a loan through one of our lending affiliates.

To limit our sharing, simply email marketing@sefcu.com and include your account number, name and full address.  In the event you decide to limit sharing for an account you hold jointly with someone else, it will apply to everyone on your account.

If you become a new SEFCU member, sharing your information may begin 30 days from the date this notice was sent.  When you are no longer a SEFCU member, information may continue to be shared as described in this notice.  However, you can contact us at any time to limit our sharing.

Thank you for choosing SEFCU Mortgage Services.  We appreciate the trust you have placed in us!